Update - OOCL services have recovered. However, success rates are still below target. We are continuing our efforts and monitoring to improve performance.
Mar 25, 2024 - 07:26 PDT
Update - Connectivity with OOCL is degraded due to issues on the carrier side. We will update this incident once OOCL service outage is resolved. Vizion references may still be created for OOCL shipments during this time, and they will be processed for updates once connectivity has been restored.
Mar 24, 2024 - 16:42 PDT
Update - Success rates are below target. Increasing R&D efforts and monitoring further, will determine the next actions required.
Feb 09, 2024 - 13:50 PST
Update - We are continuing to monitor for any further issues.
Jan 03, 2024 - 10:16 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 14, 2023 - 13:13 PST
Update - We are seeing connectivity improvements but are continuing to focus on bringing latency to acceptable levels.
Dec 14, 2023 - 08:59 PST
Identified - Connectivity to OOCL is degraded, and our engineering teams have identified the cause. We will update this incident as soon as more information is available. Vizion references may still be created for OOCL shipments during this time, and they will be processed for updates once connectivity has been restored.
Nov 27, 2023 - 12:05 PST
Company Website ? Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Tracking API Operational
90 days ago
100.0 % uptime
Today
Webhook Service Operational
90 days ago
100.0 % uptime
Today
Terminal Connections Operational
90 days ago
100.0 % uptime
Today
Rail Connections Operational
Union Pacific Operational
Norfolk Southern Operational
Canadian National Rail Operational
CSX ? Operational
BNSF ? Operational
Canadian Pacific Operational
Ocean Carrier Connections Degraded Performance
90 days ago
96.66 % uptime
Today
ANL Operational
CMA CGM Operational
COSCO Operational
Evergreen Operational
Hamburg Süd Operational
Hapag-Lloyd Operational
Heung-A Operational
Hyundai Merchant Marine Operational
Korea Marine Transport Operational
Maersk Operational
Matson Operational
MSC Operational
ONE Network Operational
OOCL Degraded Performance
Pacific International Line Operational
Regional Container Lines Operational
Safmarine Operational
Sealand Operational
Sinokor Operational
SM Line Operational
West European Container ? Operational
Wan Hai Operational
Westwood Shipping Lines Operational
Yang Ming Operational
ZIM Operational
Namsung Operational
90 days ago
96.66 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 3, 2024

No incidents reported today.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.

Sep 24, 2024

No incidents reported.

Sep 23, 2024
Resolved - This incident has been resolved and NorfolkSouthern rail data has been available as expected since Friday, September 21st.
Sep 23, 06:12 PDT
Identified - Norfolk Southern connectivity is disrupted. The issue has been identified and we are working on a resolution. As a result of this disruption, shipments traveling on NS will not receive events from the railway. Other data sources are still active and references will continue to update from carrier, terminal & AIS sources.
Sep 19, 12:40 PDT
Sep 22, 2024

No incidents reported.

Sep 21, 2024

No incidents reported.

Sep 20, 2024

No incidents reported.

Sep 19, 2024
Resolved - This incident has been resolved.
Sep 19, 12:36 PDT
Identified - Hamburg Sud connectivity is unavailable due to carrier system maintenance. We will continue monitoring the situation and will update this incident as soon as more information is available.

Vizion references may still be created for Hamburg Sud shipments during this time, and they will be processed for updates once connectivity has been restored.

Jun 4, 09:59 PDT
Resolved - This incident has been resolved.
Sep 19, 12:30 PDT
Identified - Connectivity to Evergreen is degraded due to an issue with the carrier's systems. We will update this incident as soon as more information is available. Vizion references may still be created for Evergreen shipments during this time and they will be processed for updates once connectivity has been restored.
Sep 13, 10:33 PDT