Container API
warning Degraded performance
DNS
ok Fully operational
Website
ok Fully operational
Active Incidents

ZIM Degraded Connectivity

11 Apr 2022 20:52 UTC

ZIM references are experiencing latency issues due to degraded carrier connectivity. We are actively working to restore this carrier connection to expected levels and will provide updates as they are available. Any ZIM reference subscriptions created during this time will be successfully created but may encounter longer than expected times to receive data via API or webhook.

Degraded performance

Affected Systems: Container API

Past Incidents

Hapag Lloyd Degraded Connectivity

02 Sep 2022 16:44 UTC

We are currently experiencing connectivity issues for a portion of Hapag Lloyd tracking subscriptions. We are investigating the cause and will provide an update with the latest status of this issue as soon as possible.

Update Connectivity to Hapag Lloyd services has resumed and data is being returned at expected levels. We will continue to monitor this for any further changes.

Degraded performance

Affected Systems: Container API

OOCL Connection Disruption

07 Jul 2022 15:52 UTC

OOCL connectivity is currently disrupted and updates are currently being sent at a slower than expected rate. We are actively working to investigate and resolve this issue and will update this status as soon as more information is available or connectivity is restored.

Update Connectivity has been restored and reference updates for OOCL payloads are now being delivered at normal rates.

Partial outage

Affected Systems: Container API

Degraded Carrier Connections

30 Jun 2022 16:06 UTC

The container tracking API is experiencing degraded carrier connectivity with the following lines:

  • Hapag Lloyd
  • Hamburg Süd

New reference subscriptions for affected lines may still be created, however receiving updates may be delayed.

We are actively working to improve connectivity and will provide updates on this issue and resolution progress as they are available.

Update

  • Hapag Lloyd updates are now being delivered at normal rates.
  • Hamburg Süd delivery rates are improved but it will continue to be monitored for connectivity issues.

Degraded performance

Affected Systems: Container API

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