Update - OOCL services have recovered. However, success rates are still below target. We are continuing our efforts and monitoring to improve performance.
Mar 25, 2024 - 07:26 PDT
Update - Connectivity with OOCL is degraded due to issues on the carrier side. We will update this incident once OOCL service outage is resolved. Vizion references may still be created for OOCL shipments during this time, and they will be processed for updates once connectivity has been restored.
Mar 24, 2024 - 16:42 PDT
Update - Success rates are below target. Increasing R&D efforts and monitoring further, will determine the next actions required.
Feb 09, 2024 - 13:50 PST
Update - We are continuing to monitor for any further issues.
Jan 03, 2024 - 10:16 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 14, 2023 - 13:13 PST
Update - We are seeing connectivity improvements but are continuing to focus on bringing latency to acceptable levels.
Dec 14, 2023 - 08:59 PST
Identified - Connectivity to OOCL is degraded, and our engineering teams have identified the cause. We will update this incident as soon as more information is available. Vizion references may still be created for OOCL shipments during this time, and they will be processed for updates once connectivity has been restored.
Nov 27, 2023 - 12:05 PST